Overbilled, Disconnected, and Ignored: Why That Massive KPLC Bill Might Actually Be Illegal
Most of us have felt or witnessed someone feel that sudden jolt of anxiety. You are going about your day when your phone pings with a message notification—a Kenya Power bill that is not just twice, thrice but even ten times what you expected. For many Kenyans, this frustration often ends in quiet resignation, a…

